Privacy Policy Notice

The policy: This privacy policy notice outlines how Safety Fire Solutions controls, processes, handles and protects your personal information to comply with the General Data Protection Regulation (GDPR) which came into force on 25 May 2018.

We reserve the right to update this privacy policy as and when required. The latest version is published on this page. This privacy policy was updated on 25 May 2018.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and/or process any personal information about you electronically using the legal reasons listed below:

Consent – you have given us your consent to contact you by signing up for e-bulletins, etc. We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.

Contract – to fulfil our contractual obligations to you, i.e., delivering a service or order to you. We shall continue to process your information until the contract between us ends or is terminated under any contract terms.

Legitimate interests – to enable us to pursue our legitimate interests as a company operating in the business-to-business sector.

What data do we gather?

We may collect the following information:

  1. Name and job title
  2. Contact information including email address
  3. Demographic information, such as postcode, preferences and interests
  4. Payment and delivery details
  5. Website usage data
  6. Other information relevant to client enquiries
  7. Other information pertaining to special offers and surveys
  8. Recordings of telephone communications you have with our employees

How do we use this information?

We may use this data:

  1. For our own internal records.
  2. To improve the products and services we provide.
  3. To contact you in response to a specific enquiry.
  4. To customise the website for you.
  5. To send you promotional emails about products, services, offers and other things we think might be relevant to you.
  6. To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you.
  7. To contact you via email, telephone or mail for market research reasons.

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

If you are outside the EEA (European Economic Area), your data will be treated exactly the same as if you were located within the EEA.


We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device/computer hard drive to track how you use the website, to record or log whether you have seen particular messages we display, to keep you logged into the website where applicable, to display relevant adverts or content, etc.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device/computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Controlling information about you

  1. If you have previously agreed that we can use your information for marketing purposes, you can change your mind and withdraw your consent at any time via one of these methods:
  2. Send an email to
    Write to us at: Safety Fire Solutions, Langley Mills, Roberttown Lane, Roberttown, Liversedge, West Yorkshire, WF15 7LF.
  3. Clicking on the 'unsubscribe' link shown at the bottom of any marketing email message you have received from SFS.

We will never lease, distribute or sell your personal information to third parties unless we have your explicit permission or the law requires us to. However, we may share your data with certain GDPR-compliant third party service companies (delivery companies, etc) to ensure they have the information required to fulfil their services and obligations.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the General Data Protection Regulation (GDPR). To request a copy of this information, please write to us at Safety Fire Solutions, Langley Mills, Roberttown Lane, Roberttown, Liversedge, West Yorkshire, WF15 7LF.

Langley Mills, Roberttown Lane, Roberttown, Liversedge, West Yorkshire WF15 7LF

Please direct all sales enquiries to 01924 406449

or email us at

Visit our downloads page for a copy of our latest product catalogue.